Terms of Service
Last Updated: August 2026
Acceptance of Terms
By accessing and using the Orchid Footwear website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.
Products & Pricing
- All products are offered subject to availability.
- Prices are in Indian Rupees (₹) and are subject to change without notice.
- We reserve the right to limit quantities or refuse orders at our discretion.
Orders & Payment
- Orders are considered accepted once payment is received and confirmed.
- Payment is processed securely via Razorpay. By placing an order, you authorize the charge to your chosen payment method.
- We accept UPI, credit/debit cards, and Cash on Delivery (COD).
Shipping & Delivery
- We ship India-wide. Delivery typically takes 5-7 business days from shipment.
- Shipping is free on all orders.
- We are not responsible for delays caused by courier partners or external factors beyond our control.
- Risk of loss passes to you upon delivery to the courier.
Returns & Refunds
- See our Shipping & Returns Policy for full details on returns, exchanges, and refund timelines.
- Refunds are issued to the original payment method within 5-7 business days of receiving and inspecting returned items.
Limitation of Liability
Orchid Footwear is provided "as is." We disclaim all warranties, express or implied. We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Intellectual Property
All content on the Orchid Footwear website (text, images, logos, designs) is owned by Orchid or licensed to us. You may not reproduce, distribute, or transmit this content without our prior written consent.
User Conduct
You agree not to use our website to:
- Violate any laws or regulations
- Engage in fraudulent or abusive behavior
- Disrupt or interfere with our services
- Collect or track personal information of others without consent
Dispute Resolution
Any disputes arising from these Terms of Service shall be governed by the laws of India. Both parties agree to attempt resolution through good-faith negotiation before pursuing legal action.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes are effective upon posting to the website. Your continued use of our website constitutes acceptance of the updated terms.
Contact Us
Questions about these Terms? Email: support@orchidfootwear.com