Privacy Policy
Last Updated: August 2026
Introduction
Orchid Footwear ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information.
Information We Collect
- Name, email address, phone number, and shipping address
- Payment information (processed securely via Razorpay; we do not store card details)
- Device information (IP address, browser type, cookie data)
- Purchase history and preferences
How We Use Your Information
- To process and ship your orders
- To send order updates and promotional emails (with your consent)
- To improve our website and customer experience
- To respond to customer inquiries
- To prevent fraud and ensure security
Data Security
We use industry-standard encryption (SSL) to protect your data. Your payment information is processed by secure third-party providers and is never stored on our servers.
Cookies
Our website uses cookies to enhance your browsing experience and track site usage. You can disable cookies in your browser settings, though this may limit functionality.
Third-Party Services
We use Shopify for e-commerce, Razorpay for payments, and Delhivery for shipping. These providers have their own privacy policies. We recommend reviewing them.
Your Rights
You have the right to access, correct, or delete your personal data. To do so, email us at support@orchidfootwear.com.
Contact Us
Questions about this Privacy Policy? Email: support@orchidfootwear.com